The people answering your 9-1-1 calls are there when you need help most. CUPE 8911 members are the first point of contact for every emergency – 24 hours a day, seven days a week.
But right now, staffing shortages and burnout are putting growing pressure on BC’s emergency communications system, and longer waits for emergency calls are becoming a serious public safety concern. Emergencies don’t wait, and neither should you when you call 9-1-1.
9-1-1 professionals want a fair contract that helps recruit and retain experienced staff, reduces burnout and forced overtime, and strengthens the system people rely on in their worst moments. E-Comm’s board needs to prioritize frontline staffing and the supports needed to keep experienced workers on the job.
Recent reports show thousands of 9-1-1 calls exceeded the 5-second answer threshold, including one police emergency call that went unanswered for more than four-and-a-half minutes on Christmas night.
The current situation is not sustainable. British Columbians deserve a stable, reliable 9-1-1 system that responds quickly when every second counts.
Sign the petition and tell E-Comm to fix 9-1-1 today.